So beautifully wrapped. Any bride to be will feel so special to get such a gift
These save the dates were so perfect! Simple, elegant and the exact colour I wanted. Communication was great and didn’t take very long to get to me in Sydney! Thank you :)
Life safer for cleaning before events and will definitely be suggesting to all my engaged or to be engaged soon friends.
I’m obsessed with my planner ! The tips and advice are incredible and I have already recommended so many of my friends to buy one! I researched for months to make sure I was getting the best value for money and this planner was the winner when compared with any others i found! Only change I made was moving the engagement party section to the front as that’s the first thing we’re planning - but otherwise - it’s perfect !
Thank you so much to Lala, Kellie and the team at The Paper & Ink Studio! You made our dream wedding guest book a reality and in such a short timeframe, thank you so much! We requested a special order and Lala made it happen with such a 'can-do' attitude - amazing! Will definitely recommend this small aussie business!
Thank you,
Mel & Craig
There are not enough good things that I can say about this wedding planner. There are so many handy tips and things to know, especially when you don’t even know where to start. So many things in here that I wouldn’t even have thought of if not for this planner/organiser. Thank you for making my wedding planner as easy as possible.
Cannot rate this site highly enough. Absolutely beautiful product and a godsend to plan a wedding. Do yourself a favour and make your wedding planning a breeze. It’s also a great keepsake yo show your future family. I’d give a 12 out of 10 for presentation shipping and fast shipping.
The binder has everything in it! It’s made wedding planning fun and organised. 10/10 best purchase I’ve made!
Amazing and I just love it
I purchased the wedding planner folder for my daughter as a gift to organise her wedding with ease.
She showed me the folder and I was impressed with the organising tabs, but was a little disappointed in the presentation and the quality of the folder. The packaging was not that good and the tabs were all bent and looked like it had been miss handled by the couriers but overall happy.
Subject: Apologies and Immediate Action on Your Planner
Hello,
Thank you for taking the time to provide feedback on the wedding planner you purchased for your daughter. We’re thrilled to hear that the organising tabs were to your liking, but we're genuinely disheartened to learn about the issues with the presentation and quality upon arrival.
We're really sorry to see that the folder was damaged in transit. Despite our best efforts to ensure it reaches you in perfect condition, it appears the journey was a bit rougher than expected. We absolutely want your daughter to adore her planner and enjoy a flawless experience as she organises her special day.
Did you see the Joy Guarantee card inside your planner? It covers exactly these situations. We are more than happy to replace the planner at no extra cost to you. We aim to ensure every planner arrives in perfect condition and becomes something that you and your daughter can cherish during this exciting time.
Could you please email us or give us a call directly? We’ll arrange for a replacement immediately and look into improving our packaging to prevent future incidents.
Thank you again for choosing our wedding planner, and we're here to ensure your next experience is entirely joyful.
Warm regards,
Lala / CEO
Very disappointed with the end product. Based on the website images and the pricepoint, I had thought this product would be more of a keepsake for the couple. I thought the binder format would be more elevated and look more like a book, especially from the level of customisation the website described. I didn't expect this to come in a generic white officeworks folder with a plastic sleeve cover. This detail about the product is not upfront on the website, but it is there if you are looking for it. The contents of the folder offers useful advice but there is almost no space for the bride and groom to write notes or add their own pages. The stormy grey colour we ordered looked significantly different in real life from the website images. I was a bit embarrassed when the couple showed me what I had ordered for them. I felt that I could have put together a more luxe product myself at a much lower price point.
Hi Laura,
Thank you for taking the time to share your thoughts with us. We truly value your feedback and are sorry to hear that the wedding planner didn’t meet your expectations as a cherished keepsake.
We strive to provide clear and accurate representations of our products, which is why each planner listing includes a video demonstrating the product. Additionally, our homepage features a longer video to offer an in-depth look at what we provide. We understand the importance of transparency, which is why the description under the product tab specifies the use of a plastic folder with the cover design inserted.
Regarding the addition of your own pages, our ring binder format is specifically designed to allow for the easy inclusion of your own pages and inserts, and each section of the planner includes space for jotting down ideas.
We recognise that colours can appear differently on various screens, and we always note that the representation might vary. We aim to be as accurate as possible in depicting our stormy grey colour and other options.
Our website chat is always open, and we're here to answer any questions or clarify any details before purchasing. We’re proud of the wealth of up-to-date, invaluable wedding planning information our planner contains, which many have found helpful over the last 8 years. However, we understand that it’s crucial for our customers to feel confident and pleased with their purchase. We wish you had reached out to us personally, as you could have returned the planner for a refund.
We appreciate your input as it helps us to improve our service and products. Thank you again for choosing our wedding planner, and we hope to have the opportunity to better meet your expectations in the future.
Warm regards,
Lala / CEO
Absolutely loved the wedding planner bonding book I received, exactly what I wanted and needed to get the planning started
Would highly recommend this company 🥰
Was a beautiful planner and lots of great samples to work a colour palette with.
I exclusively only buy the Paper & Ink Studio wedding organisers for anyone I know who is entering their wedding planning season. They are superior quality, but also the contents and charts and just extremely detailed and valuable pages and planners within it; every bride says is super useful. And it’s always nice to gift it to them after an engagement announcement and to have it personalised with names on the front to get them excited about their journey ahead. Absolutely cannot rave about these guys enough (from years ago when I stumbled upon it on Etsy when looking for personalised wedding planners) to now the new brand name and still, the far superior! So beautiful guys! Love your work always!
The planner is fantastic and includes everything you will need for your big day and even includes things you might forget about!
From timelines and budgets to dress styles and bouquets shapes it is everything you need and want in a planner. So many styles to pick from as well
It’s very thoughtfully put together to help take a bit of stress out of planning and organising
I like that you can open the folder prongs and add sleeves of your own to keep everything in one place too.
We were so happy with our invitations and the service was amazing, nothing was an issue and would recommend
Absolutely love my planner! I was surprised with it by one of my beautiful bridesmaids. It has so much information in it, more than I even thought possible! There are so many tips and tricks to help me out on the big day and everything beforehand, from how to cut down a guest list, dress ideas, bridal party outfit ideas, right down to the little things that people forget on the big day, such as tooth picks and sticky tape!
Highly recommend to anyone planning their wedding!
Beautiful presentation and great information. Thanks very much!
So quick and so pretty. Great quality product! 100% recommend.
You could tell a lot of thought, love and consideration was put into this planner. I appreciate the level of detail in the preparation to make sure this planner arrives safely. There is also a lot of content in the planner with many dividers. One thing that would make it better is if it did not have foil sequins inside the packaging, as it's not environmentally friendly.
Thanks so much Alicia, for your feedback on the confetti we include in our orders. We do get a little over excited, hence the confetti, but I do feel you have a valid piont and we will look into if we still included it in our orders. Enjoy your wedding planning!
Cheers - Lala
The book is great quality and is going to help so much!
Amazing product, beautifully produced. Fast and reliable service
Amazing planner. Everything we need. Great quality too!!
Came very quickly in the mail, loved the packaging and attention to detail. the tissue papaer was lovely and loved the little detail of the confetti in the box. Thank you for making the postage bag black to conceal the expensive item inside. Love the planner, it has so many tips and tricks and makes it easy to have all the information in one location!
