FAQ'S ABOUT OUR SALE
SALE – FREQUENTLY ASKED QUESTIONS
Can I order my wedding stationery during the sale and have you make it later when I need it?
Absolutely!
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Place your order during the sale period to lock in your discount.
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Kellie will email you personally once your order is placed.
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Just let her know your timeline, and we’ll book your order in for when you’re ready. Easy-peasy.
What if I change my mind on the design I selected?
No stress at all!
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We know plans evolve—and so do your Pinterest boards.
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If you’ve had a change of heart, simply let us know the new design you love, and we’ll guide you from there.
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Your order can be updated before we begin printing.
Can I cancel my order or change what I’ve ordered completely?
Yes—as long as we haven’t started printing!
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Jump onto our website's live chat and let us know ASAP.
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If your order hasn’t gone to print, we’re happy to cancel or change it.
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We’ll issue you a gift card for the full sale price you paid.
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This credit can be used for any product on our website.
- Please note: no refunds are issued.
How long is my gift card credit valid, and can I give it to someone else?
You’ve got time!
- It is valid for 3 years from the date we issue it.
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Can be used on any item on our website.
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It is transferrable—if you'd like to gift it to another couple, just let us know and we’ll update the details.
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It will be sent straight to your inbox with a unique code to use at checkout.
Still have questions? DM us on Instagram or pop onto our live chat—we’re here to help!
Lala and Kellie xo
Your wedding planning besties